For most of 2020, events from sports to music have been canceled or postponed till 2021. Announced today, Gametime, the mobile app specializing in last-minute event tickets, today announced the launch of Gametime Ticket Coverage, the most comprehensive refund policy and customer service program in the ticketing industry. Gametime Ticket Coverage creates an added layer of ticket security included with all purchases, at no cost.
The program is an evolution beyond ticket insurance, a service offered by many ticket sellers where consumers have to spend as much as 10% above the purchase price to receive added protection.
Gametime Ticket Coverage is designed to give consumers additional confidence when buying event tickets during the uncertainty of the COVID-19 pandemic and beyond. Coverage is automatically available to all buyers for purchases made starting today, in time for the upcoming NFL season.
Fan protections included in Gametime Ticket Coverage:
- Lightning refunds for cancelled events. Customers will automatically receive a credit worth 110% of their purchase price or they can opt for a refund that will be processed within a few days after the event is cancelled. No forced credits or lengthy refund processing periods. Other ticketing companies have held refunds for 30 days or longer after an event was cancelled.
- Job loss refunds. Gametime customers will now be eligible for a credit or full refund in the event they lose their job ahead of their planned event. Lowest price guarantee. Gametime guarantees the lowest price on tickets or they will match the difference in price and provide an additional credit of 110% of the difference toward a future purchase.
- 24 Hour return guarantee. Customers can get a full refund up to 24 hours after their purchase, no questions asked.
Tickets are currently available for select NFL games, NASCAR races,and select concerts. Download the Gametime app for iOS and for Android.
To learn more about Gametime Ticket Coverage please visit: https://gametime.co/gametime-guarantee.