Gladly Introduces In-App Chat With JetBlue Among First to Launch New Customer Service Contact Channel

Announced today, Gladly, the platform making customer service personal, launched a new capability that allows companies to offer live chat from within their branded mobile applications. JetBlue will be one of the first rolling out the ability to chat with its customer support team, who they call crewmembers, from within its JetBlue mobile app.

Continue Reading →